Frequently Asked Questions

Hotel Plattenwirt is a family-run hotel offering modern guest rooms, daily breakfast, and on-site guest services in Klagenfurt, Austria.

The hotel is at Friedelstrand 2-4, 9020 Klagenfurt, Austria, a three-minute walk from Lake Wörthersee and next to a large park.

You can reach the hotel by phone at +43 463 21173 or by email at hotel@plattenwirt.at.

Check-in is from 15:00 to 23:00, and check-out is from 07:00 to 11:00.

Categories include Deluxe Rooms (≈45 m²), Business Comfort Rooms (45–50 m²), Superior Rooms (25–30 m²), Large Standard Rooms (25–30 m²), and Standard Rooms (≈20 m² in the annex).

Business Comfort Rooms feature a bathroom equipped with a private steam-sauna cabin.

Deluxe Rooms, Business Comfort Rooms, Superior Rooms and Large Standard Rooms are equipped with air conditioning; other categories are not specifically listed with AC.

The Deluxe and Superior Rooms were built using timber construction and completed in 2020.

Standard Rooms provide satellite TV, minibar, safe, a bathroom with shower or bathtub, hairdryer, and complimentary toiletries.

Yes, the property serves a generous hot-and-cold breakfast buffet each morning, featuring fresh pastries daily.

Yes, guests can enjoy drinks around the clock.

Free Wi-Fi is available throughout the hotel and is rated highly by guests.

Pets are allowed on request; additional charges may apply.

Children of all ages are welcome, and guests aged 18 and above are charged as adults.

An extra bed costs €50 per person, per night, and is subject to availability.

No cribs are available at this property.

There is no age restriction for check-in.

The hotel accepts American Express, Visa, Mastercard, Maestro, EC-Card, UnionPay credit card, and cash.

Yes, bookings of more than seven rooms may be subject to different policies and additional fees.

Guests can unwind on the shady terrace surrounded by flowers, relax in the winter garden, or lounge on sunbeds in the landscaped garden.

Reception is open from 7am to midnight. During nighttime hours there is a staff member reachable through telephone.

The hotel combines newly built timber-style rooms, proximity to Lake Wörthersee, steam-sauna bathrooms in select rooms, an extensive breakfast buffet, and personal family-run service.

You can book directly through the hotel’s website via the “Jetzt Buchen” button or reserve through booking platforms that list Hotel Plattenwirt.

Yes, additional safety and sanitation measures related to COVID-19 are in effect.

Yes. The hotel provides private parking on its own premises for guests.

A bus stop is located about 164 ft (50 m) from the property, with buses to Klagenfurt city centre every 20 minutes; the ride takes roughly 15 minutes.

Guests can walk to Lake Wörthersee’s shoreline in roughly three minutes, and both Europapark and the Minimundus miniature park are about a 10-minute walk away; Klagenfurt University is at the same distance.

Yes. The Deluxe Double Room with Balcony and the Junior Suite with Balcony each feature a private outdoor balcony.

Yes. On-site private parking is chargeable and must be reserved in advance.

Yes. An on-site EV charging point (E-Tankstelle) is available for guests.

Yes. Hotel Plattenwirt is a smoke-free property.

Yes. Every guest room is equipped with a tea/coffee maker.

Yes. The hotel features its own bar where guests can enjoy drinks.

Breakfast is offered as a buffet featuring continental items, with vegetarian options clearly indicated.

Yes. All rooms include a private bathroom equipped with a hairdryer and complimentary toiletries.

Drivers should take the Klagenfurt-Wörthersee exit of the A2 highway to reach Hotel Plattenwirt.

Yes. At the nearby lakeshore—about a three-minute walk from the hotel—guests will find a boat-rental station and a public beach-volleyball court.

Yes. Gift vouchers can be purchased directly through the hotel’s online "Gutschein Shop" section.

The Deluxe Double Room with Balcony and the Superior Double Room with Street View each feature one king bed.

The Junior Suite with Balcony and the Large Double or Twin Room with Street View are equipped with two twin beds, ideal for guests who prefer separate sleeping arrangements.

Cancellation and pre-payment conditions differ by accommodation type. When booking, enter your travel dates to view the specific policy that applies to your selected room.

Yes. Every guest room is equipped with a satellite television set.

The hotel is about 1.9 mi (3 km) from the city centre; buses departing 50 m from the property reach downtown Klagenfurt in roughly 15 minutes.

The Superior Double Room with Street View and the Large Double or Twin Room with Street View both overlook the street.

Yes. Standard Rooms are equipped with a minibar; availability for other room categories is not specified in the current information.

Yes. All rooms feature a personal safe.

The Standard Rooms, measuring about 20 m², are situated in the hotel’s annex building.

Yes. A “Newsletteranmeldung” (newsletter sign-up) form is available on the Hotel Plattenwirt website, allowing guests to receive news and special offers via email.

Yes. From the Glanradweg, cycle 1.1 km to the bridge, cross into the Landeskrankenhaus grounds, then follow Gutenbergstraße, Jahnstraße, Oberlercherstraße, Aichelburg-Labia-Straße, Lerchenfelderstraße and Tarviser Straße to Elisabethsteg. Continue along the Lendkanal past the Planetarium, Reptilienzoo and Minimundus; the full route to Hotel Plattenwirt is roughly 3.8 km.

Large Standard Rooms (approximately 25–30 m²) come with satellite TV, a minibar, an in-room safe, a bathroom featuring a steam shower, a hairdryer and complimentary toiletries.

Yes. Superior Rooms include an air-conditioned layout with a level-access (walk-in) shower completed in 2020.

Guests can send documents to Hotel Plattenwirt via fax at +43 (463) 21173-250.

Yes. Every Junior Suite with Balcony (about 45–50 m²) is equipped with a bathroom that contains its own steam-sauna cabin for private wellness use.

Yes. Guests frequently mention being greeted by the hotel’s friendly house dog, Ema, who stays near the reception area.

On the Booking.com platform, the hotel holds an overall score of 9.0 out of 10 based on more than 1,560 verified guest reviews, with location rated 9.5/10 and high marks for cleanliness and comfort.

Yes. Every guest room has a private bathroom equipped with a hairdryer and free toiletries for your convenience.

Both the Deluxe Rooms and the Superior Rooms were completed in 2020 using eco-friendly timber construction, giving them a warm, modern feel.

The Junior Suite with Balcony offers approximately 45–50 m² of living space, providing ample room for relaxation.

Extra beds can be requested, but their availability depends on the specific room option you select. All extra beds are subject to availability and must be confirmed by the property.

Both Minimundus miniature park and Klagenfurt University are roughly a 10-minute walk from Hotel Plattenwirt.

Yes. From the first overnight stay, guests are issued the complimentary Wörthersee Plus Card, which unlocks more than 150 free admissions, discounts, and activity programs across the Wörthersee–Rosental, Klagenfurt, and Central Carinthia regions. For stays of three nights or longer, the card also includes one free swimming-pool entry at participating lakeside facilities.

Beverages are served at the hotel bar until 12 pm; after the bar closes, drinks remain available from the on-site vending machine.

According to the hotel’s legal notice, the managing director is Elke Pranter.

The VAT ID number listed in the imprint is ATU 68604806.

The hotel’s official website can be accessed at https://www.plattenwirt.at.

Data that you provide via the online contact form or by email is stored for six months so the hotel can process your enquiry and handle any follow-up questions. The information is not shared with third parties without your consent.

Under the GDPR you have the right to access, correct, delete, restrict or transfer your personal data, and to revoke consent or object to processing at any time. If you believe your data is being handled unlawfully, you can lodge a complaint with the Austrian Data Protection Authority.

Hotel Plattenwirt offers 60 modern guest rooms across its various categories.

The hotel's voucher shop lists fixed-value gift vouchers of €10, €50, and €100.

For completed contracts, purchase details are stored until the seven-year tax-retention period ends; information such as name, address, items bought and purchase date is further retained until the ten-year product-liability period expires.

The property operates as Hotel Plattenwirt GmbH, a limited-liability company (Gesellschaft mit beschränkter Haftung) recorded in the Austrian commercial register under number FN 413807s at the Regional Court of Klagenfurt.

Business Comfort Rooms offer approximately 45–50 m² of space, are air-conditioned, and include a private bathroom equipped with its own steam-sauna cabin for in-room wellness.

Deluxe Rooms measure roughly 40–45 m², were completed in 2020 using timber construction, come with air conditioning, and feature modern, warm décor designed to convey a sense of luxury and tranquillity.

According to the hotel’s privacy policy, guest data is used to handle bookings, manage and customise each stay, plan future services aligned with guest interests, conduct marketing aimed at improving hotel performance, and fulfil legal, contractual and debt-management obligations.

Yes. Data may be transferred to contracted service providers that supply cloud-based software and data-processing solutions; these partners use the information solely for the purposes specified by the hotel and not for their own advertising.

The site employs Google AdWords conversion tracking. The associated cookie is set when a user clicks a Google ad and remains valid for up to 90 days.

The hotel’s activities page points visitors toward the Stadttheater Klagenfurt, the Robert Musil Museum, Tierpark Schloss Mageregg, the Volkssternwarte Kreuzberg observatory and the Bergbaumuseum as recommended cultural outings in and around the city.

The privacy policy states that Hotel Plattenwirt processes all personal information exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act (TKG 2003).

Klagenfurt lies at approximately 450 metres above sea level, nestled between Lake Wörthersee and the Karawanken mountain range.

The privacy policy advises that you can block, allow, or delete cookies by changing your browser settings. It provides direct help links for Internet Explorer, Safari, Chrome, Firefox, and Opera so you can adjust cookie preferences at any time.

Based on 1,569 verified Booking.com reviews, staff are rated 9.5/10, cleanliness 9.4/10, comfort 9.4/10, facilities 9.2/10, location 9.5/10, value for money 8.6/10 and free Wi-Fi 8.5/10.

The property has received 1,569 verified guest reviews on the Booking.com platform.

A building stone dated 1810 marks the earliest origins of the property, which began as a small country inn with an attached farm on the old road to Villach. In 1904, innkeeper Ludwig Pranter purchased the site and expanded it into a modern 54-bed guesthouse; the Pranter family has been connected with the hotel ever since.

The site employs Google Analytics to evaluate visitor interactions and compile website usage reports. You can block this tracking by disabling cookies in your browser or by installing Google’s official Opt-Out Browser Add-On, available at http://tools.google.com/dlpage/gaoptout.

The hotel is situated only about 656 ft (approximately 200 m) from the banks of Lake Wörthersee.

Yes. Booking.com notes that the property hosts more repeat guests than most other accommodations listed on the platform.

On Booking.com, couples give the location a score of 9.6 out of 10, indicating very high satisfaction among guests travelling as a pair.

Booking.com lists the property’s most popular amenities as private parking, free Wi-Fi, non-smoking rooms, a tea/coffee maker in all rooms, an on-site bar, and a highly rated breakfast buffet.

Large Standard Rooms measure roughly 25–30 m² and can accommodate up to four people.

All Large Standard Rooms are east-facing, providing morning sunlight and views toward the east.

No. Hotel Plattenwirt is operated strictly as a bed-and-breakfast establishment, so the only meal provided is the daily breakfast buffet. Guests can find numerous restaurants and cafés within a short walk of the hotel.

Yes. The hotel’s activities guide states that Hotel Plattenwirt is located right on Klagenfurt’s extensive, fully developed bicycle-path network, making it an ideal starting point for bike tours around Lake Wörthersee and the surrounding area.

Yes. The activities section of the website highlights relaxed Wörthersee excursions, allowing guests to experience the lake from the water at an easy pace.

Yes. Hotel Plattenwirt notes that Lake Wörthersee’s water is of drinking quality, making it safe and pleasant for swimming just a short walk (about 100 m) from the hotel.

Guests travelling by ÖBB rail services should get off at Klagenfurt West railway station. From there the hotel is only a short walk or a brief local-bus ride away.

According to the privacy policy, the site embeds official plugins from Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA, USA) and Instagram (Instagram LLC, 1601 Willow Road, Menlo Park, CA, USA). When a page containing these elements is loaded, the browser connects directly to the respective provider’s servers, allowing Facebook or Instagram to receive your IP address and other information.

All Superior Rooms are oriented toward the east, giving guests morning sunlight and views in that direction.

Yes. The east-facing Superior Rooms can be reserved either as double rooms or for single use, depending on guest preference.

The hotel's activities guide points guests to Strandbad Loretto, known for its gently sloping lawns and family-friendly atmosphere near the Loretto Chapel, and Strandbad Maiernigg on the southern shore, valued for its natural shade from mature trees and tranquil setting.

The activities page points out the Lindwurm dragon statue as Klagenfurt’s emblematic landmark. According to local legend, the city was founded on the spot where brave townsmen slew a fearsome dragon, now commemorated by the sculpture in the main square.

The guide notes that Klagenfurt lies between Lake Wörthersee and the Karawanken mountain range, giving guests quick access to alpine scenery just south of the city.

Yes. The Standard Rooms feature a satellite television with Sky channels, allowing guests to watch films and live sports during their stay.

Large Standard Rooms (about 25–30 m²) include a bathroom fitted with a double washbasin, making them convenient for couples or families sharing the space.

The privacy policy states that you can disable ad-personalization for Google services at any time by visiting https://www.google.com/settings/ads/authenticated and adjusting the relevant settings in your Google Account.

The privacy policy states that the hotel records your first name, last name, email address, and the specifics of the items you buy (product name, purchase date, and address data supplied during checkout). These details are required to complete the contract and are kept for the legally mandated retention periods.

The privacy policy states that any data stored during an unfinished shopping process is deleted once the purchase is terminated; no information is retained.

Reception operates from 07:00 to 24:00. If you arrive later than midnight, a staff member remains reachable by telephone to assist you with check-in and any urgent needs.

Yes. The hotel notes that delicious cakes of various kinds are served every morning alongside the regular hot-and-cold breakfast buffet.

The hotel name is linked to the rocky ground around the original inn. Ledges or plates of rock came to the surface there, and these rock plates account for the name of the guesthouse.

The room equipment lists a Nespresso coffee machine for Standard Rooms, Large Standard Rooms, Superior Rooms, and Deluxe Rooms.

Large Standard Rooms, Superior Rooms, and Deluxe Rooms are listed with bathrooms that include a separate toilet.

Large Standard Rooms, Superior Rooms, and Deluxe Rooms list carpet flooring suitable for allergy sufferers in their room equipment.

Deluxe Rooms are listed with a balcony facing west.

Yes. The legal notice states that all indicated prices include the statutory VAT.

The room equipment lists a wake-up service for Standard Rooms, Large Standard Rooms, Superior Rooms, and Deluxe Rooms.

Standard Rooms, Large Standard Rooms, Superior Rooms, and Deluxe Rooms all list a desk among their room amenities.

Large Standard Rooms include a cozy seating corner. Superior Rooms list a seating option, and Deluxe Rooms include a cozy seating area.

Yes. Both Superior Rooms and Deluxe Rooms list free Pay-TV with Sky among their room amenities, along with a large designer flat-screen TV.

Yes. Standard Rooms are available either as double rooms or for single use.

Yes. Large Standard Rooms are available either as double rooms or for single use.

Yes. Deluxe Rooms include a bathroom with a walk-in shower, and the room description specifically mentions a rain shower among the amenities.

The main docking station for Wörthersee shipping is about 150 metres from the hotel. It can be reached within a few minutes on foot.

The City Beach Spa is located about 200 metres from the hotel. The hotel describes it as the biggest inland lake spa in Europe.

The nearby reptile exhibit is described as the largest in Austria, with about 1,000 animals on 4,000 m². It also includes an outdoor facility, a dinosaur park, an insectarium, and a petting zoo.

Guests can visit the Pyramidenkogel observation tower, described by the hotel as the highest wooden observation tower in the world. It offers views of Lake Wörthersee and large parts of Carinthia from a 50-metre-high viewing platform, and visitors can descend using a 120-metre-long slide.

The contact form asks for a name, email address, subject, and message. Users must also consent to the storing and processing of their personal data for handling the request.

Minimundus is located about 500 metres from the hotel. Visitors can discover 156 buildings from 40 countries, presented in miniature at a scale of 1:25.

The room equipment lists a telephone for Standard Rooms, Large Standard Rooms, Superior Rooms, and Deluxe Rooms.

The legal notice lists Hotel Plattenwirt GmbH as responsible for the website contents.

Yes. The hotel describes its lobby as a snug place to pause and have pleasant conversations.

Yes. The Standard Room amenities list includes carpeted flooring.

No. Dogs are not permitted in the public lidos for hygiene reasons and to ensure the comfort of all guests, especially children.

Yes. Visitors may bring their own food and drinks to all Strandbad locations, but glass bottles are not permitted and barbecuing is not allowed within the Strandbad areas.

Yes. Lockers are available at the lidos around Lake Wörthersee, particularly at Strandbad Klagenfurt; visitors are advised to bring a coin for the locker mechanism.

Yes. Sun loungers and parasols can be rented on site, especially at Strandbad Klagenfurt, though availability may be limited on very busy hot days.

Yes. During official opening hours in the peak season, the designated bathing and swimming areas are monitored by qualified lifeguards.

Strandbad Klagenfurt is described as the best option for serious swimming. It has three cordoned-off swimming lanes for active lap swimming.

Yes. Strandbad Klagenfurt offers shallow non-swimmer areas, a water playground, several playgrounds for different age groups, lifeguard supervision during opening hours, family changing rooms, and baby changing facilities.

Yes. Strandbad Klagenfurt has generous natural shade from old trees, plus sun sails and other coverings in gastronomy and recreational areas. On very hot days, arriving early is recommended to secure a shady spot.

The quietest times are generally mid-week, either right when the gates open in the morning or later in the afternoon. Busy weekend afternoons are best avoided if you prefer more peace and quiet.

The lidos generally remain open in cloudy weather. If there is a thunderstorm or severe weather, swimming is temporarily prohibited for safety reasons, and refunds are usually not offered for sudden weather changes.

Yes. Strandbad Klagenfurt is described as having ramps and properly equipped sanitary facilities for a more comfortable visit. Guests with specific requirements are advised to contact the site in advance to confirm details.

Yes. The listed 2026 events include Movie at the Lake, a lakeside concert, and the family beach festival, with additional activities also planned.

Yes. The Deluxe Room description mentions a Nespresso machine with complimentary coffee among the amenities available for guests.

The lake temperature is described as peaking in July and August, when Lake Wörthersee often reaches a comfortable 25°C or higher.

Yes. The Radsberg paragliding area lies south of Klagenfurt and is described as suitable for quiet tandem flights in Carinthia away from the main tourist hotspots.

Depending on conditions, a tandem paragliding flight at Radsberg lasts about 10 to 25 minutes.

The meeting point for tandem flights at Radsberg is at Jausenstation Mickl.

Yes. Tandem-Air states that its tandem-flight voucher can be redeemed flexibly at both Gerlitzen and Radsberg.

Yes, passengers may document the flight with their own camera after agreeing this with the pilot. Devices such as phones, GoPros, or cameras must be securely attached for the entire flight; Tandem-Air also offers a photo and video service for €29.

Yes. Tandem-Air says its team includes ten regular pilots, supported by additional experienced pilots during busy periods, and groups are asked to register in good time.

Gerlitzen offers a lake panorama over Ossiacher See and around 1,400 m of height difference for long scenic flights. Radsberg is described as quieter, with a wide view toward the Karawanken.

Yes. The Strandbad Klagenfurt information states that the season pass is valid at all three Strandbad locations: Strandbad Klagenfurt, Strandbad Loretto, and Strandbad Maiernigg.

Yes. Visit Klagenfurt describes an AI travel companion that answers holiday questions about Klagenfurt am Wörthersee, including questions about sights and places to visit.

The room equipment lists “pets allowed” for Standard Rooms and Large Standard Rooms. The retrieved Superior and Deluxe room descriptions do not list pets among their amenities.

Superior Rooms and Deluxe Rooms list a large designer flat-screen TV among their amenities. Both categories also list free Pay-TV with Sky.

Yes. "Wäscheservice" (laundry service) is listed among the on-site guest amenities for all room categories, so clothes cleaning can be arranged directly through the hotel.

Strandbad Loretto is usually open daily from 08:00 to 20:00 between May and September, although hours may vary depending on weather conditions.

The beach is particularly recommended for families with children and visitors looking for a calm, manageable bathing area at Lake Wörthersee.

Visitors can hire sun umbrellas, deck chairs, sun loungers, table-tennis rackets and stand-up-paddle boards directly on site.

Yes. The hotel grounds lie within Europapark, one of Austria’s largest park areas, providing immediate access to spacious green surroundings just about 100 m from Lake Wörthersee.

City Beach Spa is billed as Europe’s largest inland-lake spa. It lies roughly 200 m directly behind the hotel on Lake Wörthersee and offers lakeside swimming and wellness facilities.

Yes. "Wäscheservice" (laundry service) is listed among the amenities for all room categories, so clothes cleaning can be arranged directly through the hotel.